How Your Information is Collected
When you place an order from our website (“Site”), you will be prompted to provide (and we will collect) certain types of personally identifiable information, such as your name, postal address (for shipping and billing), e-mail address, telephone number, financial information (such as your credit card number) and other unique information such as user IDs and passwords, transaction information and product and service preferences. We also collect the e-mail addresses of customers who communicate with us via e-mail and those who provide their e-mail address when joining our mailing list. In addition, we collect personally identifiable information that is voluntarily provided to us by visitors to our Site in connection with contest participations, survey information and member account registrations.
We may collect aggregate (anonymous) information from all visitors to our Site, regardless of whether they place an order with us, volunteer such information, communicate with us, join our mailing list or otherwise.
We may also collect information about you from commercially available sources. Such information may include your name, address, email address and demographic data. The information that we may collect from these sources may be used along with the information that we collect from you when you visit the Site.
Cookies and Other Information Gathering Tools
Like many sites, we use “cookies.” Cookies are small text files that reside on your computer and identify you as a unique user. Cookies allow us to, among other things, measure activity on our Site and personalize your experience. For example, cookies enable us to remember your viewing preferences without requiring you to re-type a user name and password. Cookies also allow us to track your status or progress when ordering products from us. We also have relationships with third parties who may receive non-personal information directly from the cookies placed on your computer to assist in analyzing our business and customers. If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser’s help file directions. However, if you reject or delete cookies you may have some trouble accessing and using some of the pages and features on our Site. We also use other common information gathering tools such as web beacons and embedded web links.
We do not knowingly collect personally identifiable information from children under the age of 18 and we do not target our Site to children under the age of 18.
How We Use Your Information
We use your personally identifiable information to fulfill purchases that you make through our Site, for marketing purposes, and to provide service and support. We share the information with other reputable organizations for service, support and marketing purposes.
If you provide us with your postal or e-mail address, you may receive periodic mailings from us with information about products, services and upcoming events. We may share your information with other reputable organizations so that they may offer products and services that we believe will be attractive to our customers and to those who have subscribed to our mailing list.
In addition, we may share your information with third parties in order to: (i) respond to the requests of police and governmental authorities, (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect our rights or (iv) protect the personal safety of our employees and third parties. We may also share your information with third parties for business reasons, such as in the context of the sale or merger of our company or business.
When you provide us with your credit card information we redirect that information to certain third parties only for the purpose of payment processing in accordance with their own privacy and security policies.
Every now and then, we will invite customers to take part in surveys via short message service (“SMS”), which is generally referred to as text messaging. The SMS will also give you the opportunity to opt out of further messaging. Your wireless provider’s standard data and messaging rates apply to all SMS correspondence. The information we collect from these surveys will be used only to measure and improve your overall customer experience.
Third Party Ad Servers
We may use third-party service providers to serve ads on our behalf on this Site. Such providers may collect anonymous information about your visits to our Site. They may use information about your visits to this Site to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by many major websites. No personally identifiable information is collected or used in this process (such as your name, phone number or postal or email address).
The NAI (Network Advertising Initiative) allows for the central opting out of all of its members’ cookies from a single opt-out page. If you prefer not to receive certain behavioral advertising, please click on the following link: http://www.networkadvertising.org/managing/opt_out.asp If you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.
Links to Third Party Websites
We maintain reasonable and appropriate security procedures, but we can’t guarantee that your information will be secure in every circumstance.
If we are required to provide you with notice of a particular event or incident, we will send you such notice by mail, email or telephone.
Notification of Changes
Changing Your Information
If you believe that you have provided us with information that is incorrect or that needs to be updated you may contact us as at [email protected]
Opt-Out / Unsubscribe from Email Marketing
Please contact us at [email protected] to opt out of emails and marketing
How to Contact Us